RxRemoteCare® by RxHealingYour patients get care. Your pharmacy gets paid.
RxRemoteCare connects your patients with board-certified physicians for ongoing care at home. We call your patients and get them enrolled. You're paid for the care time your team documents.
Zero cost to your pharmacy. No fees, no contracts to buy into, cancel anytime. Or test a live call with Ava →
To join, ever. No setup fee, no monthly fee, no cut of your earnings.
We call your patients for you, in their language, and walk them through enrolling.
Paid to your pharmacy per enrolled patient, per month, for the care time you document.
How it works
You keep doing what you already do for your patients. We handle the calls, the enrollment and the physicians.
Sign up for free
We sign a HIPAA business associate agreement with your pharmacy and get you set up. There's nothing to pay.
Share your patient list
Send us your patients who may qualify, with their preferred language. We take it from there.
We call and onboard
Ava, our automated assistant, calls each patient on your pharmacy's behalf, answers their questions and connects them with a physician.
Document and get paid
Your team supports patients between visits and documents the time. You're paid every month.
Hear Ava for yourself
This is how Ava, our automated assistant, calls your patients on your pharmacy's behalf: in their language, by your pharmacist's name, and only with their permission. Anything she can't answer goes straight to your pharmacist. Test a live call right here, or watch a sample call below.
Don't see the form? Open the live demo in a new tab. By entering your number, you agree to receive one automated, AI-voice demo call from RxHealing, which may be recorded. It's a demo, so the visit link at the end won't open a real appointment.
- 1Call and verify identity
- 2Pharmacist's invite and consent
- 3Four intake questions
- 4Consent form and visit link texted
- 5Video check: audio and camera
- 6Checked in to the doctor's waiting room
What Ava records for the doctor
- Identity
- Waiting
- Language
- Waiting
- Consent
- Waiting
- Allergies
- Waiting
- Medications
- Waiting
- Conditions
- Waiting
- Insurance
- Waiting
- Video check
- Waiting
- Status
- Waiting
Simulated call with a fictional patient. Real calls follow the same steps and are recorded, with the patient's date of birth verified before any health details are discussed.
Paid for the care you already give.
Each month, your pharmacy is paid for every enrolled patient based on the care time your team documents.
Example only. Payment is for care time your team documents for enrolled patients, so actual earnings depend on how many patients enroll and the time documented each month. "A mix" assumes a third of patients at each level.
Better care between visits.
Patients with chronic conditions often go months between doctor visits. RxRemoteCare keeps a care team in touch with them the whole time, alongside the pharmacist they already trust.
- A care plan built around themA board-certified physician sets a plan for their conditions, medications and goals.
- Regular check-ins at homeCare by phone or video between office visits, with no extra trips.
- Help staying on their medicationsTheir pharmacist helps with questions, refills and side effects, and it all counts as care.
- Problems spotted soonerSomeone is paying attention every month, not just at the next appointment.
- In their own languageCalls and visits in the language your patient prefers, with interpreters when needed.
Medicare patients with two or more chronic conditions expected to last at least a year, such as:
Who does what
We built this so the heavy lifting never lands on your counter.
RxHealing handles
Everything it takes to get patients enrolled and cared for.
- Calling your patients on your pharmacy's behalf
- Explaining the program and answering their questions
- Enrollment, intake and scheduling
- Connecting patients with board-certified physicians
- Interpreters for any language
- Ongoing support for your team
Your pharmacy handles
The patient care you're already trained to give.
- Answering patients' medication questions
- Adherence and refill check-ins
- Helping with side effects and vaccines
- Documenting your care time
- Getting paid every month
Questions
Does it really cost my pharmacy nothing?
Yes. There's no setup fee, no monthly fee and no cut of what you earn. You can stop anytime.
How much will my pharmacy be paid?
$25, $45 or $65 per enrolled patient each month, for 20, 40 or 60 minutes of documented care time. You're paid for every enrolled patient your team documents care for that month.
Who calls our patients?
Ava, RxHealing's automated assistant, calls them on your pharmacy's behalf and always says she's an automated assistant. She introduces the program by your pharmacist's name, verifies the patient's identity, asks permission to enroll, takes a short intake and gets them into a video visit with a physician. Anyone with questions she can't answer, or who'd rather talk to you first, is transferred to your pharmacy.
Who are the physicians?
Board-certified physicians from our telehealth partner. They create each patient's care plan and see them by video.
Is this HIPAA compliant?
Yes. RxHealing signs a business associate agreement with your pharmacy before we receive any patient information.
Does it cost patients anything?
Chronic care management is a Medicare Part B service. Patients may owe their usual Medicare cost-sharing depending on their coverage, and many supplemental plans cover it. We explain this on the call before anyone enrolls.
What if a patient doesn't speak English?
Tell us each patient's preferred language. We call in that language, and physicians use interpreters during visits.
How much time does this take my staff?
Your team keeps helping patients the way it already does. The difference is that the time is documented and paid. We handle every enrollment call and all of the scheduling.
Start earning for the care you give.
Tell us about your pharmacy. Someone from RxHealing will reach out within one business day to get you set up.
- Zero cost. No fees of any kind, and you can stop anytime.
- We do the calling. Your staff doesn't spend time enrolling patients.
- Paid monthly. $25–$65 per enrolled patient for documented care time.